Salesforce
We offer implementation, customization and support services for various Salesforce applications, with an emphasis on integration between these applications Certinia (formerly FinancialForce) and Rootstock ERP solutions.
Salesforce is an online solution for customer relationship management, or CRM. It gives all your departments — including marketing, sales, commerce, and service — a shared view of your customers with one integrated CRM platform. Thousands of companies, have built applications to integrate with and extend the capabilities of Salesforce, creating a vibrant ecosystem that solves the most complex business problems.
Sales Cloud
Saleforce’s core CRM offering. Convert more leads, close more deals, and understand the health of your entire business with Sales Cloud.
Service Cloud
One of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
Field Service Lightning
Connects your workforce to deliver intelligent and productive onsite service. Improve first-visit resolution and onsite job management using the mobile solution that delivers real-time collaboration with access to job schedules, in-field inventory, knowledge articles, and more.
Analytics
Allows business users to explore all of their data quickly and easily using AI-powered advanced analytics, all within Salesforce. Manage your datasets, query data with Salesforce Analytics Query Language (SAQL), and easily customize dashboards to showcase key metrics and trends.
Communities
Communities are a great way to share information and collaborate with people who are key to your business processes, such as customers, partners, or employees. Whether you call it a portal, a help forum, a support site, HR central, or something else, an online community is a great direct communication channel to those who are most important to your business.