At Ladd Partners, we know collaboration is where real progress happens. We bring together people with deep expertise, sharp thinking, and a genuine commitment to help each other — and our clients — succeed. When we put our heads together, there’s no problem too complex to solve.


A veteran Product Manager with experience ranging from large Fortune 500 companies (eBay) to co-founding a venture backed start-up (Vertascale), James brings extensive business process, operations and analytics experience to Ladd Partners. James has over 7 years of SalesForce and Certinia experience, both as an end user and as an implementation partner, he is also Rootstock ERP Certified. James holds a BBA from Wilfrid Laurier University in Waterloo, Ontario. In his spare time he keeps busy as the father of two teenage girls, and moonlights as a wanna-be blues guitarist.


Krista co-founded Ladd Partners in 2015 after an extensive career both in and around ERP implementations. After years of working with SAP and Oracle, Krista found Certinia and the Salesforce ecosystem to be a refreshing change, and she wanted to build a company to help others implement the software successfully. Ladd Partners goal is Customer Success and we strive for every project to be a 5/5 customer satisfaction score. Krista plays multiple roles at Ladd Partners including Executive, Solutions Architect and Project Manager. Krista holds a BBA from Wilfrid Laurier University in Waterloo, Ontario, ERP and FIN Certifications in Rootstock and is PMP certified. Outside of work you'll find Krista walking her dogs, spending time with her family, working out on the Peloton or enjoying a really good glass of wine in her sunny California backyard.


Amy Ledbetter is an enthusiastic and dedicated Salesforce Certified Professional with a passion for developing efficient systems and processes and a keen attention to detail. Throughout her career, Amy has held a variety of positions in Operations, Sales, and Management. She is a founding member and on the leadership team of 100 Women Who Give a Hoot - Raleigh Chapter where she is the volunteer Salesforce Administrator. As an Implementation Consultant at Ladd Partners, Amy utilizes her expertise in Salesforce, Certinia, and Rootstock along with strong communications and people skills to provide innovative solutions and drive implementations to results. Amy lives in North Carolina, the proud wife of a United States Marine, and in her free time she enjoys cooking (as long as there’s a recipe), taking long road trips (as long as she’s not driving), Kakuro, and sitting around a fire pit with friends.


Ariel is a skilled Dynamic Consultant and Project Manager with a wealth of experience in troubleshooting, configuring, and customizing Certinia orgs. With a strong background in customer service, Salesforce, and Certinia, as well as certification as an administrator, Ariel is well-equipped to proactively tackle the challenges her clients face. In addition to her professional accomplishments, Ariel is also a proud veteran wife who generously volunteers her time to assist non-profit organizations. She works with Allied Airlift 21 to help with Salesforce needs and serves as a mentor for Merivis. Ariel’s dedication to giving back to her community is a testament to her character and commitment to making a positive impact on those around her. In her free time, Ariel enjoys cooking and participating in sports activities with her son. She also loves traveling with her family and experiencing new cultures and destinations.


As a consultant, Ashlee brings over 10 years of financial advisory experience serving high net worth individuals and corporate leadership teams. Her expertise in technology suite management and integration has fostered an affinity for Salesforce, leading her to become a Certified Salesforce Administrator. Alongside her notable credentials as an MBA, Certified Public Accountant, and Professional Scrum Master, Ashlee seamlessly combines strategic planning, process automation, and employee training skills with her passion for in-depth analysis and problem-solving. Collaborating closely with clients, she is committed to delivering exceptional results. Beyond her professional pursuits, Ashlee finds joy in hiking through National Parks, sharing her travel photography, and supporting her husband's career in film and military service.


Dynamic consultant with a corporate accounting background and 5+ years in implementing, training, and calibrating the Certinia Accounting application. Her experience with SCM (Supply Chain Management) and Ladd Partner’s Cannabis Essentials allows her to provide comprehensive support to her colleagues and clients on top of her core products. Asia is a valuable asset to the cannabis projects at Ladd Partners, having worked as a Senior Accountant in the first public cannabis company in the US to have achieved the Sarbanes Oxley Section 404 compliance. She holds a Bachelor of Science in Business Administration from the University of California, Irvine.


Brandon is an experienced and certified agile Scrum Master and Project Manager with a knack for delivering successful projects. He has been leading Salesforce and Certinia ERP implementations for over 4 years at Ladd Partners and is equipped with a Master’s degree in policy management. His expertise, coupled with his natural inclination for innovation and collaboration, has resulted in successful implementations and executive satisfaction. When he’s not busy working, Brandon loves making memories with his family/friends. He’s an avid traveler and concert-goer, always up for an adventure and ready to take on new experiences.


With a background in Public Health and Outdoor Recreation, Brittany brings over six years of experience in Program Management and Operations, supporting both the public and private sectors. Her journey with Salesforce began as an end user, sparking a deep curiosity about software and technology. This curiosity led her to pursue certifications as a Salesforce Certified Administrator, Platform App Builder, and AI Associate. Brittany holds a Bachelor of Science in Health Promotion from The University of Texas and a Master’s in Human Environmental Science from The University of Alabama. At Ladd Partners, her diverse skill set and "outside-the-box" mindset empower her to create innovative solutions to complex business challenges. Outside of work, Brittany proudly supports her spouse, a United States Marine, and enjoys traveling, exploring new coffee shops and breweries, running, cycling, and playing fetch with her German Shepherd.


Caleb is a certified Agile Scrum Master and experienced project manager at Ladd Partners, focusing on the seamless integration of Salesforce applications with Certinia and Rootstock ERPs. With a strong foundation in biochemistry and sociology, he brings a unique perspective that enhances both project outcomes and client satisfaction. Passionate about innovation and process improvement, his entrepreneurial experience and love for history inform his strategic vision, ensuring adaptability and excellence in a constantly changing digital environment.


Christina has over 25 years of experience in Program and Project Management, Implementation, Change Management, Leadership, and Operations with a focus on the Salesforce platform and Certinia applications for over 10 years. Christina is a skilled people and program manager with experience leading teams of 30+ on 100+ projects, including strategy consultation, change management, program development and implementation. Christina has a constant focus on customer success. Christina holds a BA in Political Science and Business from Providence College and a MBA with a speciality in Information Technology and Electronic Commerce from University of Denver. Outside of work, Christina spends time with her kids playing various sports and cooking, playing soccer, hiking with her dog, and watching college hoops.


With over 25 years of Project Management, Implementation, Operations and Management experience, Connie has expertise in leading teams and projects in domestic and international environments. She has the ability to synthesize facts, events and concepts to develop plans and processes to meet business goals with an emphasis on customer satisfaction. Connie is a Project Management Professional, holds a diploma in Computer Programming with a minor in Business Administration and Associate of Applied Science Degree in Civil Drafting. When not working, Connie enjoys cooking for and spending time with her family.


Dan is a software developer with experience in creating custom applications that provide end users with tailored experiences to assist them in accelerating their business and achieving their goals. As a certified Salesforce Administrator he also understands the capabilities and limitations of the standard Salesforce platform which helps to efficiently create and implement unique solutions to solve supply chain, billing, and other complex ERP challenges. When not writing code or learning about the latest technology advancements to leverage he enjoys rebuilding classic cars, trying out local restaurants and watering holes, and taking his dog on outdoor adventures.


With over seven years of consulting experience, I specialize in the implementation of platform and cloud-based solutions, with a deep focus on Supply Chain Management (SCM) - from both a configuration and operational perspective with a specialty in Cannabis Essentials. Beyond my SCM expertise, I have successfully established and operated my own small businesses, so I have an entrepreneurial spirit and understanding of a business's needs. I've been on the forefront of innovation for a long time. My hands-on approach and strategic vision have allowed me to be successful in a rapidly evolving digital landscape.


J.R. is a Certinia SCM / OPI consultant with over 13 years of software consulting experience. He is a certified Salesforce Administrator with expertise in successful implementation lifecycles, customer service, and support. He partners with project stakeholders to identify software requirements as well as collaborates with resource managers to ensure successful software configuration and deployment. His responsibilities include business process analysis, solution design, configuration, testing, training, deployment and support. He is a team player with a track record of delivering high-quality results on time and within budget. In his spare time, J.R. enjoys spending time with his family, taking his dog to the park, perfecting his yoga practice and visiting his favorite breweries in Northeast Ohio


A supply chain expert with over 9 years of experience solving complex problems in supply chain management and process improvement. Jai-Lee came to Ladd Partners from FinancialForce where he worked hands on with FinancialForce’s Supply Chain Management (SCM) software, supporting organizations with training, configuration issues, and improving system processes. Jai-Lee holds a Bachelor’s Degree in International Business from San Francisco State University and a Master’s Degree in Financial Analysis and Investment Management from Saint Mary’s College of California.


Joanna is a highly experienced Certinia Accounting and Professional Services Automation Consultant that has been with Ladd Partners for over 5 years. She brings more than twenty years of experience in business process improvement and technology including serving as the CEO of an accounting software startup. Before that, she spent the majority of her career as the National Audit Technology Director for a top-ten public accounting firm, where she managed the selection, implementation, and management of software applications across 30 offices. She holds designations as a Certified Public Accountant, Certified Information Technology Professional, Project Management Professional, Certified Certinia Accounting Implementation Consultant and a certified Salesforce Administrator. Her exceptional skill set allows her to excel in various capacities and deliver outstanding results for her clients. Joanna earned her Bachelor of Science in Commerce degree from Santa Clara University, graduating magna cum laude. She is a dedicated professional who has been recognized for her outstanding contributions to the industry. When she is not busy helping clients streamline their processes, she enjoys spending time in her personal petting zoo at her home in Kansas.


Kathlyn brings 35+ years of finance and business experience to her role at Ladd Partners, having started her career as a Certified Public Accountant shortly after graduating with a B.S. in Accounting from The Pennsylvania State University. She comes from a background of auditing (PwC), consulting (BaaN-CODA), program management (Microsoft) and solution engineering (Certinia, Workday) working across a wide variety of industries including professional & business services, financial services, technology & media and public sector. In her current role as a Sales Solutions Architect, she enjoys engaging with strategic thinkers and operates from a place of genuine curiosity and a real desire to help prospects and customers succeed in their business transformation initiatives. Outside of work Kathlyn enjoys time spent with family and friends, cooking (eating), house cleaning (daily therapy) and leisurely walks around the NH seacoast with her husband, 2 kids and white golden retriever, Romeo.


Keli is an implementation consultant with over 25 years of accounting experience. The last five years she has worked specifically with Certinia SCM and FFA as a System Administrator. She has her Salesforce Certified Administrator credential and has achieved Ranger Status on the Salesforce Trailhead. Keli loves learning new programs and then training others to utilize systems to gain efficiency. When she’s not working, she enjoys spending time with her family and friends and loves a football-filled Sunday.


Kristin is an Implementation Consultant with multiple years of experience implementing small, mid-market and enterprise FinancialForce ERP implementations. Kristin’s previous experience includes working as a Controller for almost 30 years and using FinancialForce Accounting (FFA) and Supply Chain (SCM) as a customer. She is an Accounting professional with strong analytical and system technology expertise. Highly skilled in designing workflows and processes and creating customized solutions for Companies within the parameters of the software. Kristin enjoys learning new programs, thinking outside the box and training others to utilize systems efficiently. In her spare time, she enjoys spending time with family and friends and volunteering her time as a Court Appointed Special Advocate (CASA) for the Foster Care System.


With 6 years of experience in operational roles, Marielee brings a detailed and analytical approach to her role at Ladd Partners. Her experience with Salesforce both as an end user and as a certified administrator has developed her understanding of our client’s needs. Through her previous roles in IT, support, and operational management Marielee demonstrates the ability to address challenges with efficient solutions. When she is not working, she is spending time with family, doing her daily yoga, or reading science fiction.


Mark is a Solution Architect with over 25 years of experience in supply chain system implementation and support consulting. As a trusted expert in supply chain systems, his career has been marked by a commitment to helping organizations optimize their operations and achieve their business goals. Mark implemented systems such as Oracle, Ariba, Expandable, and PLEX. His background in these platforms laid a strong foundation for his later transition to the Salesforce ecosystem. In recent years, Mark has focused on the Certinia (formerly FinancialForce) SCM/OPI application, where he has leveraged his understanding of supply chain processes to deliver tailored solutions for clients. Mark holds a Bachelor of Science in Electrical Engineering (BSEE) from the University of Michigan. His professional qualifications include certifications as a Salesforce Certified Administrator, Certified CPQ Consultant, and Revenue Cloud Consultant Accredited Professional. Outside of his professional pursuits, Mark enjoys traveling, fishing, and reading, finding relaxation in these activities. He also values spending quality time with his family.


Technical architect and software developer. I have extensive experience designing, developing and delivering complex software solutions. Extensive Salesforce platform development experience delivering managed package code, and building off platform integrations. Nothing makes a day go faster than working with good people, tackling challenging problems and delivering a quality, well tested solution.


Maurice is a project manager who brings a technical proficiency to his work via past experience as a QA engineer, data operations engineer, IT systems administrator, and digital project / product manager for a full-stack custom software development agency, where he led the PM and QA teams. With a Cognitive Science degree from UC Berkeley, he enjoys keeping up with interesting developments in the field of human psychology, especially where it intersects with business and personal growth (Kahneman’s “Thinking, Fast and Slow” and Thaler/Sunstein’s “Nudge” are some of his favorite recent reads!). Maurice’s most cherished “wins” are when project teams can collaborate meaningfully through ups and downs, complementing one another in delivering value to clients with integrity and expertise. At home in Northern California, he and his wife enjoy taking care of their three dogs, cooking Korean food, and playing Mario Kart with their nephews and niece, and on the occasional weekend Maurice tries to brush up on his love of magic tricks and target sports.


A technical architect, who has been designing and developing for over 22 years and for the last 12 years, Michael has been working on compact supply chain applications native to Salesforce. Michael is set apart from the rest with his UX expertise. He is able see the bigger picture and streamline the processes.


Bringing more than 25 years of experience in enterprise software from user to presales solution Engineer, to Product Manager, Sales Account executive to successful entrepreneur. This sum of experience working with large businesses and innovative startup companies has brought a wealth of knowledge to aid in digital transformations. A passion for Salesforce as an application provider but, more importantly, a platform for running businesses provides an opportunity to pair experience with awesome tools. The culture of Ladd Partners marries well with the personal ethos of responsibility and leadership engrained over the years. Mike joined Ladd Partners to scale the business and grow the team as we engage and deliver for our Partners and Customers.


Mitchell, a Certified Salesforce Developer, started his career through Salesforce’s Pathfinder program, where participants receive a mixture of self-study, in-person, and hands-on training from Salesforce’s in-house instructors. He holds a Technical Certificate in Web Application Development, a Master’s Degree in Financial Planning, a Bachelor’s Degree in Business Management, and multiple Salesforce Certifications. With his experience as a Financial Planner and Entrepreneur, Mitchell understands the importance of implementing efficient and effective solutions to your business problems. In his free time, Mitchell enjoys spending time with his children, getting outdoors, and practicing Brazilian Jiu Jitsu


Nate has over 25 years of experience in the technology industry - focusing on Salesforce as a platform since 2014. His years of experience as a programmer, technician, systems architect, technology manager, and CIO have covered many industries including Utilities, Education, Agriculture, and more. Nate brings a broad amount of experience to bear on the work we do for our clients here at Ladd Partners. In his spare time, you'll find Nate on the golf course or exploring the local craft beer and wine scene on the Central Coast of California.


An experienced digital transformation expert, Nathan is focused on helping businesses of all sizes unlock revenue and unleash the potential of their teams. From growing a small business in his hometown of Austin, TX, to working on complex Enterprise software projects while at Certinia, Nathan brings a unique blend of experiences to Ladd Partners' Sales & Business Development team. He joins us to forge resilient relationships with our customers and partners, bridge the gap between software solutions and implementation strategies, and offer insights on how to leverage the Salesforce platform for business scalability. Outside of work, Nathan enjoys exploring new coffee shops, playing drums at his band's upcoming gigs, and planning his next camping adventure.


Patrick is a Software Developer with nearly 7 years of diverse technical experience. After starting his career in Information Technology, Patrick found his passion in Software Development and holds a Bachelor's in Computer Science from California State University, Fullerton. At Ladd Partners, Patrick leverages his comprehensive expertise in .NET application development, Salesforce, and Certinia integrations using MuleSoft to deliver optimized business solutions. When he steps away from the keyboard, Patrick is a car enthusiast who enjoys binging horror films and exploring local cafes in search of the perfect bubble milk tea.


Rob is an accomplished Director of Software Development with a wealth of experience in the field. He has been in the software development industry for over 17 years and has held multiple roles, including tech support, QA, programmer, and architect. Rob's expertise lies in Salesforce development with over 13 years of experience. As a Director of Software Development, Rob has led many successful software development projects, overseeing everything from product development to implementation and integrations. Rob holds a Bachelor of Computer Science degree from The College of New Jersey, and his passion for software development is evident in everything he does. When he's not leading teams to success, Rob enjoys spending quality time with his family, playing the guitar, and exploring the exciting world of craft beers.


Ryan is an experienced project manager with a passion for implementing cloud-based SaaS solutions. He loves diving into the critical needs of his clients and creating streamlined solutions that simplify their processes. Ryan is a PMI-certified project manager and holds a Master's degree from Virginia Tech.Ryan spends most of his time keeping up with his kids, but when he's not doing that, he enjoys reading non-fiction, watching baseball, and planning occasional backpacking trips. He is a certified PSA Admin, which allows him to continue providing exceptional service to his clients.


Sowmya is an experienced consultant with over 8 years of expertise in Supply Chain Management (SCM) implementation and support. She specializes in the Certinia (formerly FinancialForce) SCM/OPI application, applying her in-depth knowledge of supply chain processes to deliver tailored solutions that meet client needs effectively. Certified as a Salesforce Administrator, AI Associate, Certinia PSA Implementation Consultant, and Certinia PSA Admin, Sowmya has thoroughly engaged with the Salesforce ecosystem to enhance her skill set. Her expertise spans business process analysis, solution design, configuration, testing, training, deployment, and ongoing support, all aimed at enhancing organizational efficiency and performance. Based in Canada, Sowmya enjoys spending her free time watching movies, practicing yoga, and spending time with her family.


Susan is a Senior Consultant with over 25 years of consulting experience on financial applications having been introduced to Salesforce 12 years ago while working for Certinia. She has embraced the Salesforce environment and has earned 6 certifications, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, and Certinia FFA Certified Implementation Consultant. She started her career as a CPA and holds a B.S. in Business Administration from University of New Hampshire and a M.S. of Accounting from New Hampshire College. In her free time she can be found mountain biking, doing home improvement projects or walking her 2 border terriers.of consulting experience on financial applications having been introduced to Salesforce 10 years ago while working for FinancialForce. She has embraced the Salesforce environment and has earned 6 certifications, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant and CPQ Specialist. She started her career as a CPA and holds a B.S. in Business Administration from University of New Hampshire and a M.S. of Accounting from New Hampshire College. In her free time she can be found mountain biking, doing home improvement